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The Property Management Mastermind Show

The Property Management Mastermind Show and Property Management Productions was formed to provide information and products BY Property Managers FOR Property Managers looking to grow and run their business. The podcast show is an interview discussion conducted by Brad Larsen – a Property Manager in San Antonio, TX. In this Podcast show, Brad will interview some of the biggest and brightest stars in the Property Management industry to include National Association of Residential Property Management (NARPM) members, Leading Property Managers of Australia (LPMA) members, and key vendors in the property management industry with the goal of being able to gain insight for best practices, new trends, and exciting information to help you grow and run your business more successfully.
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Now displaying: 2019
Dec 28, 2019

In this episode of the Property Management Mastermind, Brad is speaking with Matthew Whitaker. Matthew runs a company called GK Houses, which is in 8 different markets, he is also a marque keynote speaker at the Property Management Mastermind Conference where he will be giving out a killer deliverable of his checklist and outline for acquisitions.

Matthew speaks about his company and the three types of money available to most people. He chats about his presentation at the PMMCon, and what you can expect to learn. Matthew discusses the industry trends he is seeing on how to value a property, how the price might deviate depending on the terms and the benefits of the seller financing.

They discuss why it is essential to know what the seller is hoping to achieve from the sell and the steps that you need to follow once a verbal agreement has been made. Matthew talks about the most labor-intensive part of the acquisition, contracts, clawbacks, and how easy it is to close when you are buying assets. He also tells us what to expect in the first 90 days once the acquisition is made. 

Listen in as they chat about how to message the property owners about the sell, how property management companies are a hot commodity and sell almost instantly without the need to advertise and what the cap is on growth in the industry. He believes that not every property management company needs to increase in size and that there is a market for smaller companies.

Matthew talks about the Property Management Mastermind Conference, what his presentation will be about, and the outline he is giving everyone that attends his class. This is an excellent conversation about acquisitions and the best way to go about them.

 Have you purchased your for PMMCon 2020 yet? Don’t hesitate. Tickets are selling fast!

Show Notes

[03:01] Welcome to the show, Matthew!

[03:16] Matthew gives us the five W’s on him and his company.

[05:05] He gives us the rundown on the three types of money out there. Venture capital, private equity and friends, and family. He speaks about which one he uses the most.

[07:42] Matthew discusses his presentation for the conference and what you can expect.

[09:32] Brad and Matthew do some role play to walk through his checklist.

[11:33] Is there an industry trend on how to value a property? What are you seeing?

[14:07] The price will deviate depending on the terms and what that means.

[17:59] What do you do once you have verbally agreed on a price?

[21:38] When selling your livelihood, you need to know that you are getting what you want out of it. 

[23:38] What paperwork is done first? Do you need a non-disclosure?

[26:54] They talk about being on a need to know basis when it comes to information that is shared. 

[28:54] The due diligence part of the acquisition comes next. This is where the actual probing comes in.

[31:08] Look at the NARCUM accounting standards at NARCUM.org to see your options.

[32:08] What happens after the due-diligence part is done? Are you working on a contract at the same time?

[33:47] Matthew gives his opinion on what you need to know about clawbacks.

[35:51] Matthew speaks about how smooth closing is on businesses.

[37:51] Explain what you are purchasing? Assets or Stocks?

[39:13] He walks us through the first 90 days after the acquisition is over.

[41:01] Messaging the owners is a critical factor that you must take into account. 

[42:42] Management companies are such a hot commodity that they don’t need to advertise a sale. They can keep it in house.

[45:10] Could you grow by 10% every year indefinitely?

[46:16] Matthew speaks about the deliverable he will be at the conference.

[47:40] Contact Matthew by text at 205-585-0415 or mwhitaker@gkhouses.com



Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

 

Dec 13, 2019

Brad is talking with Nora Bohanon on this episode of the Property Management Mastermind. Nora is a property management company owner out of the Chicago area. They are talking today about the holy grail of software, which is the workflow platform. There are so many platforms out there right now that we just wanted to discuss them and the potential solution Nora has for everyone.

Nora talks about the difference between a ticketing system and total automation software, the different names and brands, and what they do the same and different. She gives the implementation for when these different types of software should be used, and how to tie it all into your signature platform. She also explains the best uses of the software and gives examples of each.

Find out ways to automate and reduce your staff, set priority levels, and keep the workflow going without things falling through the cracks. If you have an automated system or if you are thinking of getting one, this is the episode for you. Take advantage of what Nora is offering and look her up. She can help you decide what works best for you.

Listen in to this conversation; they cover many topics and go in-depth on the major ones; if you want answers to some of your questions concerning software and how to integrate and implement an automated system, you won’t want to miss this episode.

Have you purchased your for PMMCon 2020 yet? Don’t hesitate. Tickets are selling fast!

Show Notes

[02:22] Welcome to the show, Nora!

[03:11] Nora gives us a little rundown of who she is and her ideas on the workflow platform.

[04:22] She speaks about the area she works in Chicago and the challenges around it.

[06:04] What is a workflow platform? Is it a ticketing system?

[07:18] Nora is talking about total automation software; they talk about the different platforms.

[10:20] She talks about the usage of these software programs in the order they should be used.

[12:25] Can you tie this into a signature platform?

[13:32] Nora talks about automating emails and texts and the fact that folio won’t integrate entirely.

[16:06] She describes the best uses of the software and explains each one.

[17:42] What is the coolest feature you’ve seen on these new platforms?

[20:58] This can be as complex, and you want it to be depending on the size of your company.

[22:30] How difficult is the implementation of the software you choose?

[25:01] If you automate ten tasks, will that save you a staff member?

[26:33] To find Nora and learn about these systems go to www.rentalworkflows.com

[29:05] You can set priority levels for different types of things.

[30:26] Implementing these systems is different for everyone, depending on the size of your company.

[32:56] Implement something that works with your processes, with something like lease renewals and move on to others once you learn this one.

[34:15] A personal URL is available with a personalized page and generated for you.

[35:04] Look at these platforms and find what features you want to make working your business more streamlined.

 

Links and Resources:

Sign Up for a Ontraport Tiral

Rental Workflows Website

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

Dec 5, 2019

In this episode of Property Management Mastermind, Brad is talking with Mike Connolly. Mike is an operator, and property management company owner out of the San Francisco bay area. He does property management seminars and is offering our listeners today his powerpoint and handouts free for anyone who emails him at Mike@EastbayPMC.com and leaves an honest review.

Mike discusses why he advertises by direct mail, the cost for each piece, and how fast he can recoup the expense. He talks about working with his brother Tom and how they bring both of their businesses together to benefit their bottom lines. Mike speaks about the four-page newsletter he and his brother send out quarterly and what topics they cover.

They chat about inspections and how in-depth the owners want the yearly review to be. Mike also tells us about the statewide rent control law that was passed in California and how hard it will be to get rid of problem tenants. He describes his property management seminar called, The Twelve Basics of and his investment seminar called, Should I Own, Sell or Exchange My Rental Property, and how he got started doing them.

Listen in to this conversation; they cover many topics and go in-depth on the major ones; if you want answers to some of your questions concerning your clients and how to advertise most economically, you can’t miss this episode. 

Have you purchased your tickets for PMMCon 2020 yet? Don’t hesitate. Tickets are selling fast!

Show Notes

[03:20] Welcome to the show, Mike!

[03:43] Mike gives us a rundown of his background and what he has going on now.

[06:12] He tells us how direct mail has worked for him.

[07:27] What does each piece cost? What is your Client Aquisition Cost?

[10:21] Mike discusses working with his brother and breaks down what they each do.

[13:24] Only 5% of realtors own property themselves. 

[16:00] How do you keep your owners from drifting off, so you don’t lose the sale? Does the newsletter help?

[19:34] Mike chats about doing what is best for the owner, whether that is for the owner to sell or to keep letting him management the property.

[20:45] Have you ever had an owner want a full-blown inspection once a year? Do they usually request just a visual?

[25:17] California just passed statewide rent control; it’s a 5% rent cap plus the cost of living increase. The real problem will be trying to get rid of a problem tenant.

[28:33] Mike talks about the seminars he does and describes what he talks about in the workshops.

[31:05] He calls his seminars a listing presentation that he gives to sixty people at a time.

[34:29] Is this educational selling at a high level? Do you get indirect referrals?

[35:41] Mike chats about his investment seminar called, Should I Own, Sell, or Exchange My Rental Property.

[38:10] Are your seminars packaged up, or how do you present them? Are they free if I email you?

[39:45] Mike believes that looking at someone in the eye and talking to them one on one gets him more business than trying to do it.

[40:38] Email Mike@EastBayPMC.com for the free seminar powerpoint and leave an honest review for Mike as a thank you for the free information.

 

Find Mike 

Mike@EastbayPMC.com   

 

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

Nov 12, 2019

Welcome to the Show! In today’s episode, Brad is talking with Mike Nelson. Mike has been a broker since 1981 and has had his own business since 1985. He started in a one-room office with a handful of units and grew it over time. Growth was until 2003 when he began approaching it as a business and started measuring KPI, they now have over 1900 units and are still growing. 

Mike speaks about how to bridge the gap between NARPM accounting standards and measuring KPI, the ease with which you can implement the chart of accounts, how to analyze it and how to add more accounts with sub-accounts. Mike also talks about the key metric he uses in his company and how every company will have metrics specific to their business.

In this conversation, they discuss the add-on seminars going on at the Property Mangement Mastermind Conference in Las Vegas in March 2020. Mike will speak about key performance indicators, some of the bullet points that we use in our business today, and then more add on seminar information. Template Alert! Mike will be giving out templates that he has designed so anyone can upload their data and run with it.

Have you heard about the webinar that will be available before the add on seminar? Listen in to find out more about it and how it will prepare you for what to expect and how to be ready to learn everything you can at an intense level at PMMCon 2020. You won’t want to miss the conference so get your tickets now!

Show Notes

[02:56] Welcome to the show, Mike!

[04:08] Mike gives a rundown on his background and when he started using KPI.

[05:49] Brad speaks about Mike having 3 hours at the seminar to teach KPI.

[06:49] Mike chats about some key things to track from the perspective.

[08:43] He discusses his cash flow analysis program that he teaches at NARPM.

[13:08] How can you bridge the gap from the NARPM accounting standards and KPI?

[15:01] Mike talks about implementing the NARPM chart of accounts and how easy it is.

[18:30] They speak about how to edit the chart of accounts to add more accounts.

[20:47] One of Mike’s key metrics is net income, and he tracks the ratio of all payroll relative to gross income.

[25:14] Brad and Mike discuss work orders and the metric to use to follow them and how to their employees.

[27:47] Mike explains what to expect when you walk into his class, what he will teach, and the deliverable templates that will be given out.

[31:12] Who will benefit from your course at the seminar? CEO? Supervisors? 

[33:40] They discuss the webinar that will precede the conference and what it will include.

[36:23] Do you track losses due to vacancy? How do you track it?

[41:40] They talk about when they want to put the webinar out, maybe December.

[43:52] Mike, thank you for being on the show.

[44:07] Mike’s final thoughts.

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

 

Nov 5, 2019

Brad is excited to have Mike Schraepfer on this episode of Property Management Mastermind. Mike is the President of Heirloom Property Management in Duluth, MN. He enjoys sharing his experience to help new investors find properties, solve financing, and work through renovations. 

 

Mike started his career as an investor eighteen years ago and built up a portfolio of 126 single-family homes and duplexes. He renovated the properties to lease, and his property management career began. Six years ago, he began managing properties for other individuals, but he is still his biggest client.

 

He manages properties that he owns, which makes him the property manager everyone wants to be. His business of management is running his assets, which puts him in the top tier, probably the top 1% of property managers in the country. His company doesn’t have a 401K for its employees. He decided to go a different way and teach them how to invest and manage properties, and as of right now, his staff owns about 25 units.

 

Mike is one of the speakers at the Property Management Mastermind Conference in March 2020. Listen as he reveals the topic of his presentation and a sneak peek of some of his key talking points. He will discuss how your company can benefit from bringing your maintenance in house and the best software to bring it all together and so much more.

 

Have you purchased your tickets yet? Don’t hesitate; Mike is just one of the many high-level speakers that will be at the event. Listen in for a small taste of what you can expect when a group of elite property managers get together in one place. If you already have your tickets, great! If not visit the PMMCon.com and get them now before they are sold out, this is one conference you won’t want to miss.

 

Show Notes

 

[02:22] Mike, welcome to the show!

[03:08] Mike talks to us about how he got into property management.

[04:08] He speaks about his alternative way of helping his staff save for retirement.

[05:57] Mike discusses the mastermind group he formed with five other people.

[07:42] They discuss the topic Mike will talk about at the Property Management Mastermind Conference. Making Money in Maintenance.

[13:09] Mike will have some excellent deliverables for the people who attend his presentation.

[14:18] What did you take away from the NARPM Conference that you are excited to use?

[16:31] Ancillary fees were implemented in Mike’s company in the last year, and they have helped the bottom line.

[18:08] Mike will talk about best practices and markup vs. margin at the PMMCon.

[19:28] Bring in house everything that doesn’t require a license when it comes to maintenance.

[20:50] What software do you use to run maintenance estimates? Do the techs have tablets?

[23:13] Mike says he is most excited about the black-tie event at the conference.

[23:56] They talk about presentation ideas for other meetings.

[25:15] Scott Brady asks the question, “How can you run a property management business without any management fees”?

[27:26] Operational management is conducting maintenance at a high level.

[27:58] They chat about Mike going to Madrid, Spain, to his business and come up with new ideas.

[29:07] See you in Las Vegas, thank you for coming on the show!



Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

Oct 29, 2019

Property Management Mastermind, Welcomes Andrew Reece, Co-Founder of Inspect Real Estate. He built a property management company in Australia from scratch and transitioned that into property management software to further industry development. We are lucky enough to have Andrew as a keynote speaker at the Property Mangement Mastermind Conference in March of 2020.

Andrew went to university for accounting. Once he graduated, he became an accountant for realtors and real estate agents. He was involved in bringing the ReMax franchise to Australia, which was his entry into real estate as an accountant for the real estate industry. He opened up his agency, ProRentals, with 31 properties under management and grew that to 1756 within ten years.

Listen for a sneak peek of what Andrew is going to present during his class at the Property Mangement Mastermind Conference. It’s a well-known fact that the US is about ten years behind Australia in the real estate industry, and Andrew is the one to help get everyone up to speed. He is going to let everyone in on what has worked for him, what didn’t, and how his property management software can be an asset.

They discuss the differences between property management in Australia and the United States, the regulations, and how much harder it is to get a lender to here in the states. They do roll playing with a script that Andrew’s team uses to get owners that self rent to discuss using a property management company and the value they bring.

Andrew speaks about how they developed the industry tracking software and how it has evolved into the tracking mechanism for all facets of management. He talks about how it helps workflow from maintenance requests to vendors to knowing the job is, and this is just a small part of the whole program.

This episode is one of a kind, and we are fortunate to be able to talk to Andrew and fortify ourselves with knowledge from someone who started as an accountant and now has over 2500 offices that focus on Inspectrealestate.com.au. Grab a pen and paper because you will want to take notes as you listen.

Show Notes

[02:53] Welcome to the show, Andrew!

[03:24] Andrew gives us a brief rundown of who he is, what he does, and why he does it.

[06:20] Andrew discusses the software they developed and how it has grown.

[08:03] They discuss their maintenance software that helps the workflow side.

[09:16] Andrew talks about a tracking device they have on the keys to make sure they have been properly checked out.

[10:17] He chats about all the ways they track leads, sales inquiries, and other sources to stay on top of any business leads.

[13:13] Andrew discusses what his presentation will be about at the conference.

[16:05] They examine the deck of cards with tips on how to follow up.

[18:50] Andrew discusses the financial calculators that are on his website and how they work.

[20:33] How much are selling for in New Zealand and Australia?

[23:15] He talks about the rent roll lenders in Australia and the difference between the two countries.

[25:45] Andrew chats about how they began developing the software and how it increased their business.

[27:40] What do we have here in the US that you don’t have in Australia? 

[28:44] What do you have in Australia that we don’t have here in the states?

[31:48] They roleplay renting a property. Andrew shows Brad how he gets the owner to use a property management company.

[35:39] Andrew speaks about the other stuff he is going to talk about at the conference.

[38:13] What motivates you? Money? Time off? Competition?

[39:35] Thank you for being on the show today!



Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

Oct 14, 2019

In this episode of Property Management Mastermind, Brad welcomes Kevin Knight. Kevin is the President of Liberty Mangement Inc. He, along with his partners, brought the SureVestor insurance program to the United States from Australia. As a property manager for over 20 years, he is very excited to offer this product to his customers.

This program covers what owner's insurance does not and helps alleviate the fear of malicious damage and unpaid rent that owners feel when they hand over their property to renters. This also benefits property managers because it can only be purchased through a property management company, owners do not have access to it any other way.

Kevin believes that this insurance is something that addresses what owners want, and it is so easy that marketing is a breeze. With the rental market, the way it is the ability to offer something so diverse might make the difference when trying to pull in the self-managed landlords.  

Brad and Kevin discuss the PM health group and encourage all property managers to take the time to be as healthy as they can. Kevin says, "the best way to improve your business is to improve your health," which is why SureVestor is sponsoring ten individuals for the 5K run/walk at the NARPM National Conference.

If you are trying to grow your property management company, this is an opportunity you won't want to miss. Listen in to find out about this new way to give your business a boost with a program that benefits all involved. Kevin is so excited about this that he will get you fired up as well. So get ready to be inspired to expand your business.

Show Notes

[02:29] Welcome to the show, Kevin Knight!

[03:27] Kevin tells us about the insurance program called SureVestor.

[05:45] They discuss the Australian rental market and how different it is from the U.S.

[06:51] For more information about this program, go to www.SureVestor.com.

[07:45] Kevin speaks about owners needing to use a property management company to be able to purchase this program.

[09:17] Brad talks about Kevin losing 50 pounds and being part of the PM health group.

[09:42] Kevin chats about being at NARPM National Conference and SureVestor, sponsoring 10 people in the 5k walk/run.

[10:45] Kevin tells us his recommendations for the implementation of the SureVestor insurance product?

[13:52] Lloyds of London is the company that is underwriting the insurance for SureVestor.

[15:48] Kevin speaks about the hard hitters he has coming in for the NARPM National Conference.

[16:43] Because of the rules and regulations we have now in the states, it is getting harder for individuals to rent properties.

[18:45] Kevin says that there will be a film crew at the conference for property managers to film intros.

[19:34] Brad talks about the relationship between vendors and attendees at the Property Management Mastermind Conference in March 2020.

[21:37] The best way to improve your business is to improve your health.

[24:04] Kevin believes this insurance addresses what owners want, and it is so easy.

[25:37] If the owner wants this, how does a property manager request this insurance? Is there a portal?

[27:49] How much does something like this cost? Are there different options?

[29:22] It makes your property management company more like to get business if you offer the insurance, and others don't.

[30:30] The key to selling this is marketing and the opt-in and opt-out form.

[33:24] Brad discusses the BizDev seminar for more information go to www.bizdevseminar.com.

[35:45] Kevin talks about pulling in self-managed landlords with the SureVestor product and how much business is out there for property management companies.

[38:44] What is something else about SureVestor that you are excited about?

[41:10] Kevin's last thoughts about coverage and letting your current owners know about the program.

 

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

Oct 9, 2019

Property Management Mastermind welcomes John Higgins to the show. John is the Co-Founder and CEO of Steady. They offer a customized insurance product to landlords and property owners to offset the cost when tenants default on their leases. It is in 35 states right now, and they are working on adding the remaining states as quickly as possible.

John discusses how their product can be monetized, how it is being offered, and whom the product is designed to benefit. He talks about how easy it is to implement this insurance, the technology behind the pricing, and how to find out who underwrites it for them.

If you are looking for a new way to offset the risk that is hardwired in the property management industry, this is the episode for you. Get a pen and paper ready because you will want to jot down some of the high points of this conversation.

Show Notes

[02:53] Welcome to the show, John Higgins!

[03:35] John starts by telling us a little about himself and his company.

[05:58] They discuss the legislation that is being passed to protect tenants in the U.S.

[07:56] John’s company is now in 35 states, and they are working on adding the remaining states.

[08:59] He speaks about his company and gives us a description of what they do.

[10:52] Can you monetize this? How is it offered?

[12:24] It is designed to benefit property managers as well as small landlords.

[15:59] Is their any insurance licensing required? Would it help them to be licensed?

[18:43] John chats about property managers selling the coverage in a package to landlords.

[19:15] Can you buy it as a one-off? Do you have to buy it as a package?

[20:17] Steady provides the framework so that anyone can implement this program.

[20:43] The pricing depends on the property location; they use technology to individualize the rates.

[23:33] The underwriting for their policies is a very reputable company, to find out more information go to www.steadymarketplace.com

[24:38] Why would you want to engage with Steady? 

[27:10] To get in touch with John, him at John@steadymarketplace.com

[29:03] John’s final words.

 

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

Sep 26, 2019

On today's show, Brad is going old school, having a throwback mastermind session with Paul Rush. One property management company owner to another they are hashing out some of the challenges they both face in the respective areas. They are having a question and answer session to give us an idea of what is working in their companies. 

Paul owns Augusta Rental Homes in Augusta, Georgia, and they manage single-family and multifamily units. He got into real estate to flip houses, but he ended up with some rental homes and has now been in the property management business for about four years. 

Brad and Paul discuss new acquisitions, the issues that can arise and how to stay on top of it all, and what happens if you don't. They talk about Paul's owner first philosophy, leasing fees, self-assist property showing, and some great things he has implemented in the last 12 months. You don't want to miss this episode; they have some good ideas that might give you a more profitable business.

Show Notes

 

[03:43] Welcome to the show, Paul Rush.

[03:46] Paul tells us a little about himself and his business.

[05:52] He speaks about his owner first philosophy.

[08:15] Brad chats about some of the ways his company takes care of the owners they represent.

[09:13] Paul gives us examples of how keeping the owner happy keeps them in business.

[11:02] They discuss leasing fees and how they try to get the tenants to renew.

[14:30] Paul tells us another example of how his philosophy works.

[17:23] What challenges do you have right now in your business?

[18:45] They talk about some issues that Paul is having with a property management company that he just acquired.

[21:29] Integrating the new company into their system ended up being an issue, their timing was off, and rumors started before they could get out in front of it.

[26:25] They discuss having the old property manager introduce the new one to alleviate any questions the property owners might have.

[29:38] Have you ever had a company you wanted to buy fall into your lap?

[33:02] Paul had another challenge when he kept some of the employees from the old company.

[35:33] He talks about the one on one training he gave them to get them up to date with the software he uses.

[38:32] Give us one great shining star thing that you have implemented in the last 12 months?

[41:47] Brad's company is considering waiving a lease preparation fee to get more people to do self assist property showings instead of using agents.

[43:21] Paul says that his company has never paid a commission to an agent to show properties they are all self-assist.

[47:31] Would you pay a fee to hold a property for a few days until all of the paperwork was complete?

[50:12] Paul tells his team to keep up the excellent work he is pleased with what they are doing.




Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

Sep 6, 2019

Welcome to the show! Today’s guest is Scott Brady and they will be talking about the top 10 mistakes that could have been or may have been made by property managers. Scott goes through each of these items and gives some great dialogue on how not to make those same mistakes, there are some really great nuggets of information here that you don’t want to miss.

Scott is going to be a facilitator and instructor at the Property Management Mastermind Conference in March 2020. He will be starting the conference with his SWOT analysis instruction piece, strengths, weaknesses, opportunities and threats. Scott has taught this at the collegiate level and will be able to teach it at the conference level, this is all on the first day of the conference so make sure to purchase your ticket as soon as possible.

Scott has a property management company in Southern California and has been in the industry since 2012, and manages 1200 doors. He says he is a student of this industry it fascinates him, both the opportunities and weaknesses, he teaches the top 10 mistakes because he has made these mistakes. Listen in to this conversation and see if there are some mistakes you can relate to or if you can learn from others who have made them.

 

Show Notes

[02:53] Brad introduces Scott Brady.

[03:33] Scott tells us about himself and what he will be teaching at the conference.

[05:30] There will be 2 hours of mastermind sessions the first day of the conference.

[05:55] Here are the top 10 mistakes and how not to make them, in no particular order.

[06:32] Don’t pick a price, pick a strategy, they charge a flat fee and a percent of rent collected.

[12:24] Don’t take just any client that comes in the door, are they your perfect customer?

[18:00] If you don’t solve your owner pain points you don’t have value with the relationship, it's the right thing to do.

[24:33] Not taking advantage of the local real estate community, get the local agents to refer their clients to you.

[27:10] Brad talks about the Business Development Mastermind Seminar in Atlanta in January 2020 that Property Management Mastermind is putting on and Scott is speaking.

[30:18] You have to be completely transparent in this industry, make sure your website has updated information, contract and pricing.

[35:28] Direct mail with transparency is very valuable but you must manage your expectations.

[38:39] Taking no risk in a mistake, you must take risks to get ahead, you won’t always get it right but you must take risks.

[43:31] Get out of the business and work on the business, you will be able to look more strategically at your business.

[47:15] Don’t help other people get rich without getting rich yourself, sell every property that you manage, buy one property per year at least create assets, that is what will make you rich.

[51:55] Improve your business, go to conferences, syndicate or implement programs. Invest in your business with your time by learning what your strengths and weaknesses are.

[54:15] Brad tells us about implementation day at the conference, he wants people to come out of the conference with a call to action list.

[55:20] Scott says that he wants everyone to look at their businesses differently, make changes now to see big differences in the future.

 

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For the Property Management Mastermind Conference information https://pmmcon.com/

 

For the Business Development Mastermind Seminar https://www.eventbrite.com/e/bbc-business-development-mastermind-tickets-70402370385

Bizdevmastermind.com

Aug 23, 2019

Welcome to the show! Today’s guest is Casey Powers, Broker and Property Manager at Strawberry Realty Property Management in Las Vegas, Nevada. Casey is here to chat with us about the new iBuyer phenomena that has hit the real estate industry, what iBuyer means and how agents can compete.

Casey breaks down how she believes traditional real estate agents can fight back in this market and how having the means to make cash offers on homes allows agents to keep a level playing field. She also talks about why these new convenience based companies are making property managers nervous and what it means for the rental market down the road. 

Listen in as this conversation brings to light what is happening with Amazon and Zillow, the pros and cons to the iBuyer concept and the choices that consumers now have to make between convenience and knowledge.

Show Notes

[03:03] Brad introduces Casey Powers

[05:20] Casey is a secret shopper for Ibuyer, how did she get into it?

[06:13] What is the Ibuyer concept?

[08:20] Are they offering market rates?

[08:39] Do they charge higher fees than the traditional real estate agent?

[09:51] Is there a conflict of interest?

[11:09] Are the Ibuyer reps licensed agents? Do they work for the consumer or these companies?

[12:42] Do they give a fair market estimate for the value of the home? 

[15:49] How does this practice affect the comps in the area?

[17:22] What impact do the Ibuyer companies have on traditional real estate agents? The property management companies?

[20:16] What do they do with all the properties they are buying? Renting? Flipping?

[23:08] Can they manipulate the rental market rates?

[24:31] Are there any government regulations they have to overcome? Are there Ethics violations?

[26:10] How can real estate agents compete with these Ibuyer companies? Cash buyers?

[29:43] Is it possible for an agent or property management company to compete by setting up cash sales with the buyers?  How?

[32:25] Are they buying occupied homes? Renter occupied? Or are they just buying vacant homes?

[38:48] Casey talks about the new Zillow brokerage and Amazon brokerage how does these work? 

[42:38] What has the reaction been to Zillow charging for listing properties?

[47:29] Should property managers refuse to pay Zillows’ fees?

[48:56] What is the best thing Casey has done in the last 12 months to improve her business?

[53:46] Casey says that Amazon has an ad that they send to people through their Alexa device.

[56:01] Did someone in particular point you in the brokerage direction?

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For Conference information https://pmmcon.com/

Aug 9, 2019

Welcome to the show! Today’s guest is Nicholas Cook from Rise Realty Inc. and Sleep Sound Property Management Inc. in Portland Oregon. Nicholas is in studio today to talk to me about Culture Index and the rules and regulation changes in the state of Oregon and in the city of Portland.

Brad asks Nicholas about being in San Antonio this week, the ins and outs of his newest acquisition and how they are using Cultural Index to make sure they have the correct people in place throughout their company.

They run through the issues his company will have with the new regulations and how it will affect his tenants. How Oregon is requiring all rental properties to be registered and what they are going to do with the data, also how hard it will be to raise the rent and evict renters if the need exists.

Listen in to this conversation and see if your area could benefit from these new laws or if they are just adding salt to the wounds of a market already in distress.

Show Notes

[03:04] Brad introduces Nicholas and discusses their day.

[04:26] Nicholas tells us why he is in San Antonio.

[05:30] What is the culture of Nicholas’s company?

[07:25] Why is the Culture Index an important hiring tool?

[09:00] With all of the hiring tools out there why is Nicholas going with Cultural Index?

[11:21] Nicholas talks about a current acquisition his company is moving forward with.

[14:10] What was the initial first step of this acquisition?

[15:09] What was the second step? Did you lawyer up?

[16:16] What steps has Nicholas put in place for adoption integration?

[19:39] Brad talks about John Warrillow and Matt Whitaker being speakers at the PMM Conference.

[21:57] What is the licensing requirements when you are working in two states Oregon and Washington?

[24:14] What is going on in Oregon with state regulated rent control? Relocation? What is the reason to not renew?

[34:03] What will the fallout of these regulations be?

[35:08] Who is helping you fight these rules?

[36:20] What is Portland’s screening criteria? How has that changed?

[41:17] How can you protect your tenants with these new laws?

[41:51] Portland requires each rental property to be registered, where is that data going?

The money?

[47:49] What have you implemented in the last 12 months that you are excited about?

[51:54] How good will Nicholas look in a tuxedo at the PMM Conference?

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For Conference information https://pmmcon.com/

Jul 31, 2019

Are you ready to purchase your tickets to Property Mangement Mastermind Conference? We are going over everything about the PMM Conference so you will be informed and ready to hit the floor running.  It is March 2-4, 2020 at the Mirage in Las Vegas with two add on seminars Monday and Wednesday mornings. Please check out the new PMMCon.Com website that just went live today and reserve your place.

This conference is packed with leaders in our industry and some that aren’t but have knowledge that can be used in any industry. The Key Notes speakers are Andrew Reece a household name in the property management industry and John Warrillow author of Built to Sell.  But these are only two of the amazing speakers we have lined up for you to interact with, learn from and hopefully walk away from with new insights for how to proceed in this industry.

This is going to be a very exciting 3 days and I know that you will be talking about everything you learned until we meet again in 2021.  All of the ideas, tools, and knowledge on how to implement the things that you learned, but it's not all work and no play we have an Awards Banquet planned that will make you feel like royalty.  

So go to the PMMCon.com website, register and start the process to success, tell your friends and colleagues about it this is an event that if you are in the property management industry you won’t want to miss. 

Show Notes

[01:10] Brad is going over the dates for PMM Con for 2020 at the Mirage in Las Vegas.

[02:50] On the first day of the conference there is an add on seminar with Mike Nelson on Key Performance Indicators.

[04:24] In the afternoon starting about 1:15 on the main stage is the Key Note speaker Andrew Reece a very well know property manager speaking about what he has done with his company in Australia.

[06:08] After we hear from Andrew we are bringing in Scott Brady who will talk about how to use SWAT.

[06:46] These two speakers lead us into why we doing this conference in the first place our mastermind sessions - there are five mastermind groups with five different facilitators.

[08:17] We are doing the mastermind sessions day one so that you can meet the folks that you want to network with.

[08:48] This all ties into the vendor mixer that evening where you will mix with the vendors and advertisers to talk and mingle.

[09:34] Brad discusses the cost of the conference which includes meals, registration and the awards ceremony.

[11:18] Day two of the conference starts with Key Note speaker John Warrillow author of Built to Sell he also has a podcast with the same name.

[12:04] Next session the facilitators will come in and go over the highlights from the mastermind sessions.

[12:45] Jennifer Stoops is the next speaker, developing second in command, your replacement.

[13:55] Matt Whitaker does a presentation on the playbook for the unexpected acquisition.

[15:41] Brad is very excited about getting Mike Schaffer he has a podcast called Investing with your Team, step by step instructions on how to go out and buy properties with your team.

[16:50] Krista Peterson with Culture Index will also be there to talk about personality assessment tests.

[18:34] Workflow platforms with Michael and Heather Parks, how they work, the benefits of them and what the future holds.

[19:14] The Awards Banquet, the fun stuff as Brad calls it is the last evening of the conference, he is encouraging you to apply for an award.through Survey Monkey. It is a black-tie affair come dressed appropriately, there will be dinner and an open bar.

[22:21] Implementation day facilitator will drive the conversation to get you organized to implement what you learned when you get back.

[23:28] Lt Colonel Mike Bajema will talk about the extreme ownership concept.

[25:08] Add on seminar number two is Mike instructing on extreme ownership even further, hands-on learning and team-building exercises.

[26:39] Would you like to advertise at this conference? 

[28:39] Brad hopes you take away from this conference the excitement that makes you impatient for the conference in 2021, he hopes to see you there.

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

 

For Conference information https://pmmcon.com/

Jul 17, 2019

Welcome to the show Mr. Kevin Ortner, CEO of Renters Warehouse and he shares his insights on property management as a whole. Renters Warehouse, one of the largest management companies in the business, manages 22,000 homes in 40 markets, most of which are retail investors with some institutional work sprinkled in. 

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in Denver, Colorado. Find out more on our website.

Kevin delves into a wide array of topics on this episode, and you won’t want to miss his predictions for the next recession. Learn his thoughts on how new proposed legislation and regulations will affect the industry and why realtors as property managers is a dangerous concept.

Learn how NARPM’s new accounting standards are being received and implemented within Renters Warehouse and why Kevin believes this is a step in the right direction toward professionalization in the industry. By creating one way to look at accounting principles, everyone will be speaking the same language and benchmarks can be set. They also help with the buying and selling process amongst management companies.

Kevin provides some fantastic responses to issues that are facing the industry today and in the future. He also shares how he intends to continue to grow Renters Warehouse and what that growth will require. Standardization and targeted technology are the driving forces to Renters Warehouse’s growth, listen in to learn why along with all of Kevin’s nuggets of knowledge on the property management industry.

Show Notes

[04:26] Kevin shares more about Renters Warehouses’ customer base and where they are leaning for future management.

[06:01] Learn how the business has moved in and out of franchising as the market has changed.

[11:17] Face-to-face interaction with your clients is the key to lasting client relationships.

[13:09] Learn Kevin’s thoughts on the no security deposit option? 

[18:01] How has the influx of Wall Street capital affected the single-family industry?

[20:24] Hear Kevin’s thoughts on when the next recession is going to hit.

[24:56] What are the negative implications from new legislation and additional regulation? 

[30:47] How will NARPM’s accounting standards change the industry?

[37:47] Kevin shares where Renters Warehouse is headed and how they plan to grow.

[44:07] What things have Renters Warehouse implemented that have greatly impacted their bottom line? 

[48:14] Off-shore labor? What are Kevin’s thoughts? 

[51:29] Learn more about masterminds and the Mastermind Conference in March 2020.

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Richard Drake

NARPM Southern States Conference

National Apartment Association

NARPM Accounting Standards

Kevin on LinkedIn

Jul 3, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

Todd Ortscheid was born in Charleston, West Virginia in 1982. Todd majored in professional aviation at Embry Riddle University and worked as an airline pilot for a major airline based in Atlanta. He served as an Executive Vice President of the Air Line Pilots Association, Int’ll, where he was an executive for the Airline Pilots Association and was in charge of running the budgets and negotiating contracts for pilots with the major airlines. Todd has held a real estate sales license in Georgia since 2008. Todd is currently chairman, president, and CEO at Central Georgia Realty, LLC.

We’ll learn today what’s best for property management: portfolio, hybrid, or departmental. NPS scores going south, and how you know when your NPS score is going south, is another issue Todd and I talk about. Renting to some professions can be difficult, we give you a solution to renting to people who want to change your lease agreement. The best sales solution for your property management company, how to implement secret shoppers to find out what your competition is doing and selling to make sure your business is staying competitive. When you should hire a lawyer, raise your fees and how to get new clients in the door are the topics we cover in this episode.

Show Notes

[04:22] I introduce Todd and he gives us his background and what he is currently doing.

[07:24] What’s best for property management: portfolio, hybrid or departmental and what is Scott currently using in his company.

[10:09] Scott talks about hybrid portfolio options.

[11:22] Why inspectors need to see the home on rollovers.

[13:29] Why I am a big believer in picking up the phone and calling clients

[15:45] Renting to lawyers, realtors, brokers, and paralegals.

[18:44] A solution to a marked up lease agreement is to take the lease and pay for a lawyer to modify the lease or property management agreement.

[25:00] How we dealt with a complaint of racism in our county and how to handle property that is in high demand.

[29:55] Todd’s two cents on a percentage based compensation on property management agreements.

[32:00] Higher end pricing and tiers and hybrid pricing from Scott, a property manager in California.

[37:06] A ‘seagull’ who I met at a Property Mastermind Forum and Scott and I talk about how to manage fees.

[44:05] How I created an annual technology fee and how this went over on my client base and focusing on tenant fees.

[46:38] How you can use leasing to get new clients in the door and why you should collect everything up front.

[50:26] The documents we use electronically and what we have tenants sign on pen and paper.

[55:13] Taking notes electronically make you not as connected as writing on pen and paper. 

[61:28] The key to speakers and what people want to see at Pulling Back the Curtain Conference

[67:25] Todd and I talk about our opposing views of the value of your company.

[71:02] Todd starts off the NARPM talk, and the benefits of this organization.

[79:02] Where improvements can be made in organizations.

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

V12

Pulling Back the Curtain Conference

Todd Ortscheid on LinkedIn

GTL Property 

Jun 15, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

Sarah Durbin and I met each other through an affiliate, and I was very impressed by her. She is coming to the conference as a facilitator. Sarah has been in property management since 2006 and currently has five property management companies across four different states. She was the fourth franchise and started out in Vernal, Utah. Within six months of starting in property management, she had 150 units under her company. She then moved to San Jose, California, and Seattle, which is where she bought out a franchise. Next, she moved to South Carolina.

We’ll learn today about how Sarah was able to break into so many markets and be successful in all markets she was in across four different states. Sarah explains her timeframe from city to city and how she was able to manage the previous companies while expanding into new markets. Sarah shares her three best implementation ideas from her experiences with owning multiple property management companies.

Show Notes

[03:05] I introduce Sarah and her background and the basics of what she is doing.

[05:37] How Sarah grew very fast in a very small market.

[07:37] When she breaks into a new market, Sarah will physically move to that market.

[09:45] Sarah’s “boots on the ground” approach at her office in Vernal, Utah.

[11:29] How to deploy your managers or purchasing established accounts in the area of your new market.

[15:00] Sarah now opens company number three, with each company being each own separate entity.

[18:10] Starting from scratch is easier than not starting from scratch with new accounts.

[23:44] Lessons learned from the franchise business from Sarah’s point of view.

[29:02] What needs to happen on a yearly basis and why you should be an organized agent.

[29:45] Sarah talks about her podcast, “Reno Hustle” to get to know locals in Reno and their story.

[33:08] Why you should be a lifelong learner and the best three implementation ideas Sarah has had in the last 12 months.

[38:05] Staycation: a change of pace to get you out of all the distraction of work life and how vision boards play a role in Sarah’s life.

[39:12] Sarah’s goals for the next 12 months.

[41:08] How Sarah had big results from an accountability group, especially when she travels.

[43:02] Sarah’s consulting and how to reach Sarah for business consulting and property management.

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

V12

Pulling Back the Curtain Conference

Jun 7, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

Nicole McWhirter-Flores & Lauren Crosby talk about financial accounting numbers. Nicole works for APM and is a consultant for APM and works with bank reconciliations, bookkeeping, and other business processes. Lauren also works for APM in the same capacity as Nicole. Nicole enjoys crafts, including repurposing mason jars. Lauren likes to lake surf and lake boarding.

We’ll learn today about how APM works, what benefits APM provides for property managers, whether its owner-operator or a typical property manager. We will also find out which applications of APM have been used inside of Rentworks. How property managers use APM and how you can engage with APM from the very beginning through the process of getting all your numbers to move over, to catch mistakes and daily bank trust account reconciliations.

Show Notes

[03:08] Nicole and Lauren introduces themselves and what they do at APM

[05:05] What does APM do for property managers?

[07:56] Who is APM focused for?

[08:45] The process of moving your numbers over to APM.

[10:51] Propertyware report and getting your books cleaned up to have correct numbers.

[14:35] Daily bank trust account reconciliations explanation from Nicole.

[16:00] Lauren explains how APM software catches your mistakes and makes sure you are in check.

[18:05] Converting your property management number into NARPM Accounting standards with APM software.

[24:27] How you can connect with APM to get started with their software.

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

V12

Pulling Back the Curtain Conference

APM Software Website

May 31, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

David Borden and Marc Cunningham talk about Pulling Back the Curtain Conference coming up in Denver, Colorado. The goal of the conference is twofold: how to attract more business and how to make more money with the new business you can get from attending the conference. Our speakers are property managers who run successful businesses throughout the country. To become a speaker, an applicant must give David and Marc the information they use to be successful. No fluffy speakers, the conference workshops are going to give you real, actionable items.

We’ll learn today about the details, speakers, and types of workshops you can expect at Pulling Back the Curtain conference. Marc and David tell you what you can expect at the conference over the two days. Day 1 is the day you definitely want to attend. You’ll get heavy duty workshops. Day 2 you can pick and choose your sessions at $250 per session. You can choose as many sessions as you want for Day 2 or you don’t have to attend Day 2.

Show Notes

[03:08] Why Marc and David started Pulling Back the Curtain Conference.

[04:30] Format of the conference and how to implement the information you have learned.

[07:48] The biggest challenges for Marc and I during our keto weight loss challenge.

[10:00] Details of Pulling Back the Curtain Conference in Denver and the ease of access for the conference.

[13:22] Line-up of presenters for the conference and what I’m talking about at Pulling Back the Curtain.

[20:56] Revenue playbook and how to fire up your business with the conference workshops, including social media workshops.

[26:19] Brining in and training your second in command so you can do bigger and better things in your business.

[27:00] How to eliminate bad or negative churn, making challenges to portfolio managers.

[29:05] How Marc invites his speakers for Pulling Back the Curtain.

[33:11] Foundations which David and Marc use for their property management software.

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

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V12

Pulling Back the Curtain Conference

May 24, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

Alicia Berruti is the manager of Bomb Bomb, a personalized video service, which is gaining popularity with property managers to add a personal touch to your business. She is originally from Canada and has been with Bomb Bomb for over four years. Alicia is currently working on the marketing side as their national speaker. She educates and inspires on how to use Bomb Bomb to connect with clients.

We’ll learn today about the many uses of Bomb Bomb and how this platform can connect you to your clients, give you consistently high open rates on your email and make a memorable impression on clients. Bomb Bomb gives you the tools to personally connect and humanize your client experience. Using this tool, focus on personal connection and have less churn. Repurpose general use videos and add specific information under the video. Bomb Bomb can be used for many different situations and Alicia and I chat about 14 different uses along with cool features of the mobile app.

Give it a go with their 14-day free trial, along with a 1:1 strategy specialist at Bomb Bomb.

Show Notes

[03:14] Alicia introduces herself and what is the role she plays in Bomb Bomb.

[05:01] Alicia tells us the basics about how Bomb Bomb works.

[06:23] How easy it is to use Bomb Bomb with their Quick Sender feature.

[09:00] Consistently high open rates in gmail and higher email replies, especially with personal video.

[11:42] Why video and personal messages work and make you a good communicator.

[15:15] Clients are lost because they are not connecting with the management or manager.

[16:46] List of uses for Bomb Bomb video in property management and the increase in lead conversion with use of Bomb Bomb.

[20:14] Confirming an appointment with video from Bomb Bomb, even with the mobile app!

[22:25] Hidden goodies on the Bomb Bomb app.

[23:20] Giving reports via video erases the cold business approach.

[26:30] Sending a video for an HOA violation or other issues which are easier to approach with a personal video.

[29:15] Humanizing the experience for property managers.

[34:05] Screen recorder to show the recipient bills and other documents on your computer screen.

[35:45] Using the scheduler to make sure your message is timely.

[37:57] How to use a code word in your video and why you should use a code word.

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

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V12

Alicia Berruti on LinkedIn

Bomb Bomb on Facebook

Get 14-day free trial of Bomb Bomb here!

May 14, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

Jay Gossage is an insurance agent with Rice Insurance in Washington state. He has been in the realty business for almost three decades and has seen many examples of realtors being underinsured or uninsured for different types of liabilities. He is currently an insurance agent and specializes in selling Errors and Omissions insurance, which most who work in the realty business currently have for coverage.

We’ll learn today about Errors and Omissions insurance from the E & O expert, Jay Gossage. Find out why you should carry Errors and Omissions insurance, what is the typical base policy for this type of insurance and how to customize your policy to fit your needs.  Cyber liability should be an additional policy, not wrapped into your E & O policy. You can’t rely on general liability and E & O insurance for your social liability, there are specific policies and riders which augment your insurance coverage to cover these situations.

Show Notes

[03:17] Jay talks about his background in real estate and how he morphed into the E & O department at Rice Insurance.

[05:28] Jay tells us what Errors and Omissions insurance is and why it is so important to hold this insurance in the real estate field.

[06:31] How professional liability insurance correlates to E & O insurance.

[07:38] Why to put your carrier on notice ASAP if you think you will put in a claim.

[09:21] Standard coverage in a typical E & O policy.

[10:33] Is cyber liability insurance covered under an Errors and Omissions Policy?

[12:00] Employee theft and what types of insurance covers this type of fault.

[14:48] Social liability example which Jay dealt with which included a $100,000 phishing email and wire request which was not covered under the business’s current insurance.

[16:46] Common environmental concerns a property manager sees on a regular basis.

[18:35] HUD, service animals and rental clients in relation to E & O insurance.

[20:00] Coverage and exclusions differ from carrier to carrier, make sure you know what is included in your insurance policy and what is covered.

[20:37] How much coverage do you need for your business?

[21:30] Price range for different business insurance coverages, check your carrier for specific policy pricing.

[23:20] Process of applying for Error and Omissions insurance.

[25:40] The ease of the application process for E & O insurance.

[26:55] How to contact Jay Gossage for more information or to purchase E & O insurance from Jay.

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

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Kigo

jay@riceinsurance.com

Jay Gossage: 363-603-4343

About Rice Insurance

Rice Insurance Company

May 3, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

James is the principal broker of Holton-Wise. He oversees all aspects of asset acquisition, business development, sales training and marketing for Holton-Wise. His specialty is selling and underwriting of commercial and residential investment property. James is currently number one Realtor in the world in the area of selling multifamily and commercial property in Cuyahoga County. James provides educational content in Real Estate Investing, Sales, Property Management, Personal Finance, Social Media Marketing, Investing using Other People's Money (OPM) & Building Businesses from Scratch.

We’ll learn today how James uses education to not only inform clients and customers, but to get the word out about his property management company and how James is doing the same for other property managers in their geographical area. James talks about how to market yourself as a property manager, the verbage to use in your advertising and how to demonstrate you are a good property manager without saying so!

 

Show Notes

[03:53] James speaks about the property management business and the public view of property managers.

[06:01] James’ past experience and what he is currently doing in the property management arena.

[07:53] Podcast shows James currently produces and how he creates his show content.

[11:35] “Landlords from Hell” podcast and business relationships.

[13:45] Mass marketing and reaching those who are interested in real estate investment.

[15:47] Property management fees and how clients views managers and their fees.

[20:05] How to market your property management service

[21:51] Three things James has implemented in the past 12 months which has made a significant difference in his company including reducing their office hours in half.

[24:58] How James has mastered the property management business through the “art of education”.

[28:45] Be the property manager people think about when they are looking to do business in your town.

[29:35] Demonstrate to a large audience why you are a good property manager.

[31:07] James’ next best thing he is going after in his business.

 

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

V12

Kigo

 

Guest Information:

About James Wise

James Wise on Instagram

James Wise on Facebook

Bigger Pockets Profile

Holton Wise Property Group

Look for #AskJamesWise

Apr 22, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

Matt Spahn is a native born Texan. He started out in law school and took every class available for estate planning, which is very rare for a law student. Matt holds 2 degrees from Texas A&M University; one in English and his second degree a double major of Political Science and history. He earned his doctorate of jurisprudence from Baylor Law School. He has created trusts for his clients for 27 years.  Matt is the only lawyer in the United States who has been vetted and approved by Dave Ramsey.

He is a member of the 2005 Leadership Lab class of the North San Antonio Chamber and has been named the Outstanding Attorney for Estate Planning by the San Antonio Business Journal in 2011 and four-time Five Star Wealth Manager award winner.

Matt and I first met over 15 years ago when I worked in real estate sales and sold him his home.

We’ll learn today state planning, using property trust and how these apply to property management space. We will also explore why having an estate plan for your family and business is a better safeguard than just having a will. What are the benefits and why an estate plan carries over and outlasts your beneficiaries and the importance of this key detail.

 

Show Notes

[03:34] Brad welcomes listeners to the show and introduces Matt.

[09:13] Matt talks about the wealth boom in Texas and how this affected his business and how he has helped a few lottery winners.

[09:53] Common issues people deal with when estate planning.

[11:15] What happens when you don’t plan your estate.

[13:22] What would happen to your business if you are incapacitated or pass away without an estate plan?

[15:22] Probate alternative if you don’t have a will in place: and what happens with probate.

[18:31] How a trust makes these situations seamless and smooth and the four strengths of a trust.

[20:22] Trusts create a sequential transfer of assets, but a will does not.

[22:22] How a trust protects your family and has a safety net for where your money can and cannot be placed.

[25:02] We never think “It’s going to happen to us.”

[26:36] Your plan needs to survive you and your beneficiaries.

[27:45] What you should consider for your estate planning.

[29:45] LLC and corporation versus a trust for estate planning regarding liabilities.

[32:46] What can I do to protect the rental properties, investment properties and homes in my LLC or real estate company?

 

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

V12

Kigo

 

Guest Information:

Matt Spahn on Linkedin

Spahn Law Firm

Matt’s Team

Spahn Law Firm on Facebook

Spahn Law Firm on Youtube

Apr 11, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount. Also, don’t miss our Pulling Back the Curtain Conference in August in Denver, Colorado. You can learn about that on the site, too!

Lisa Fore from San Diego joins me today to talk about the management side of short-term rentals. An expert in this space, Lisa has been managing around 120 short-term rental single-family homes for years. In fact, her grandmother started the company, so Lisa is as familiar as it gets with this field. If you’re interested in learning anything more about short-term rentals, this is absolutely the episode for you!

We’ll learn today about how Lisa handles the short-term management side of her company, including how many staff members are dedicated to this aspect. She points out that short-term rentals are similar to hotels in terms of how you need to think of them, rather than being like long-term rentals. (Even if this means rushing a potato-peeler over to a rental property on a moment’s notice.)

An important topic we’ll dig into is how to get started in the short-term rental space. If you’re a traditional property manager and haven’t yet dipped your toes into this area, Lisa’s insights into what to look for and how to proceed will be absolutely invaluable. You’ll also hear about various other topics including the necessary mindset shift for short-term rentals, what lessons Lisa has learned from her experiences, and much more.

 

Show Notes

[02:07] - Brad welcomes listeners to the show and introduces Lisa Fore, today’s guest.

[03:23] - Lisa gives listeners some background into who she is and how she got started in property management.

[04:48] - We hear more about the short-term management side of Lisa’s company. Lisa also digs into the difference in mindset that you need to manage short-term rentals.

[09:37] - What advice would Lisa give someone who wants to start from scratch in the short-term rental space? How do you furnish a short-term rental?

[12:36] - Lisa talks us through some of the small things that you need to provide in a short-term rental.

[14:29] - If someone calls Lisa up complaining that they’re missing a potato peeler, will someone run a potato peeler over there?

[15:53] - We learn about some of the challenges in implementing the short-term rental mindset in a corporate setting.

[16:56] - Lisa addresses whether she has a management agreement with the property owners of these rentals.

[18:51] - Does Lisa’s management company help owners with the licensing process? What are some of the insurance considerations to keep in mind?

[21:53] - Lisa talks about whether she uses a separate platform for short-term rentals and accounting.

[25:35] - Brad takes a moment to chat about casting a bigger net, which he and Lisa talked about before the episode.

[29:17] - We hear about one of the biggest lessons that Lisa has learned over the course of her career, as well as whether she ever gets blamed for missing furniture.

[32:18] - Lisa shares a funny story about something that happened in her short-term rental company.

[35:43] - Is the industry a money-maker for most of the owners who Lisa works with? How many nights per month are most rentals occupied?

[38:35] - Lisa talks about renting to locals, and potential issues with neighbors, parties, noise, and so on.

[43:01] - How can someone reach out to Lisa to learn more or get her help with getting a short-term rental business going?

 

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

Lisa Fore on LinkedIn

McLain Properties

(760) 525-9134 (Lisa’s phone number)

zInspector

FilterEasy

Property Meld

V12

Kigo

Apr 1, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount.

Paul Kanowski and Matt Tandy both come from property management companies in California. Today, they’re both on the show to chat about stopping the scammers, specifically what we’re seeing in the self-assisted and unaccompanied showing systems that’s causing scammers to target these vacant homes.

Paul has about 180 homes, and Matt has about 300. Both of them have been seeing a rise in scams recently, and they expect the trend to spread outside of California and into the rest of the country. So even if you haven’t yet experienced the scams we’ll be talking about, get prepared ahead of the game by tuning into this episode.

As you’ll learn today, the scam that happened to Paul was elaborate and involved several people getting duped. The one that happened to Matt is similar in some ways, and involves scammers who have no conscience whatsoever, as he discovered when he posed as an old man. And don’t think that this scam is limited to self-showings; nothing is stopping someone from kicking in the back door and running a scam that way.

Pricing is your biggest deterrent. The longer a home sits vacant, the more likely it is that it’ll end up with break-ins or scams. If you’re looking to get price adjustments from your owners for homes that have been sitting this long, try pointing this important fact out to them! Tune into this episode to learn other important methods to avoid (or at least minimize) scams.

 

Show Notes

[02:07] - Welcome to the show! Today we have not one, but two guests: Paul Kanowski and Matt Tandy.

[03:32] - Paul takes a moment to introduce himself and explain that he and Matt have been experiencing scams in different ways.

[04:18] - We hear Matt’s introduction to who he is and where he works.

[05:04] - Brad, Paul, and Matt mention which vendors they use.

[06:06] - Paul digs into the topic of today’s episode by describing the complex scam that he’s seen in self-showing homes.

[10:17] - We hear a clarification that the payment sent to the scammer was a bank wire.

[11:56] - Paul describes the notification letter that he places in his self-showing homes to explain to people that they’re getting scammed.

[12:51] - The scam that Matt has seen has been different in some ways, he explains.

[17:46] - Because the rental scams are under the dollar amount that the federal government will investigate, the scammers can keep doing this, Matt explains.

[18:41] - How were the scammers changing Matt’s locks in the middle of the night?

[21:41] - These scams aren’t limited to people using a particular showing system, Matt explains.

[22:40] - Paul shares another story about a scam that he has experienced.

[24:35] - We hear Matt’s theory on how people get involved in these scams, as well as a surprising fact: they’ve had less problems since using self-showing systems than before.

[27:30] - Brad takes a moment to talk about the self-showing system as a whole.

[28:51] - Self-showing rents quicker, Paul points out, which reduces the opportunity for scams.

[31:15] - We learn about how the self-showing system can save money for property managers.

[34:04] - Paul takes some time to comment on the safety aspect of showings, pointing out that there are crazy people out there.

[38:31] - What do Paul and Matt think of the strategy of watermarking photos as a deterrent to scammers? Both guests answer, then Matt talks about the camera system that he likes to use on vacant properties.

[44:32] - As cameras become more affordable, we’ll see more managers and owners looking to use them, Brad points out.

[45:25] - Would a credit card sign up at the beginning of an unaccompanied vacant home showing have any sort of effect?

[47:27] - Are there any other prevention methods that we should talk about in today’s conversation?

[50:54] - Paul loves self-showing, he explains, and would make all of his houses self-showing if he could.

 

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Matt Tandy on LinkedIn

Formatic Property Management

Tenant Turner

Rently

ShowMojo

Arlo camera system

Mar 22, 2019

I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount.

Tracy Streich, an Oklahoma native, joins me today for a true mastermind episode. He’s a fellow property management company owner, and manages almost 500 doors. We’ll chat about best practices for all kinds of things, including short term rentals and syndications. This is a great conversation, so don’t miss out!

We’ll start off by sharing our thoughts on legislation, both in terms of Oregon’s recent statewide rent control laws and in terms of the dangers of acting like a property manager if you’re a real estate agent. From there, we move on to talking about syndications. Tracy explains that he raised about 30% and leveraged about 70% on three different funds, and chats about the experience he gained from the process.

As Tracy explains, syndication the way he does it is a three-step process with three separate ways of making income: buying the homes, managing them, and selling them at the end. As we’ll emphasize, it’s important to make sure you’re doing all of this right, so get a competent lawyer from the beginning!

From syndication, we’ll move on to talking about short-term rentals. As you’ll learn today, Tracy owns and manages several short-term rentals, and he shares his experience in getting started as well as sharing some words of wisdom for listeners who are interested in getting into this market. We’ll also spend a lot of time digging into resident benefit packages, including various things that you can include in them.

Show Notes

[02:04] - Brad welcomes listeners to today’s episode and introduces its guest, Tracy Streich.

[03:11] - Tracy gives us a quick introduction to who he is, what he does, and why he’s so happy to manage properties in Oklahoma instead of a state on the Pacific coast.

[04:54] - Brad brings up the topic of Oregon’s recently passed state rent control, and he and Tracy chat about the subject.

[08:18] - Tracy digs into the danger of a real estate agent acting like a property manager, and Brad expands on the subject.

[12:05] - We learn about the process of syndication in single-family homes.

[15:55] - Tracy goes deeper into the three-stage process involved in the syndication system he’s been talking about.

[18:17] - We hear more about the process of getting started in syndication, and how it’s single in single-family syndication than multi-family syndication.

[20:45] - Tracy talks listeners through his short-term rentals.

[24:55] - What percent of collected rent does Tracy charge when managing the short-term rentals he’s been talking about?

[27:18] - On average, how much does Tracy think it would cost someone to set up a short-term rental?

[33:08] - There have been a couple times that people have decided against doing a short-term rental after hearing about the expense, Tracy explains.

[35:00] - Tracy talks about renters’ insurance, and how he has moved that into the resident benefits package.

[40:21] - We hear more about specific coverages that Tracy has been seeing.

[42:56] - Tracy explains that he tried to find monthly recurring charges to tenants to incorporate into the resident benefits package.

[48:00] - Presentation is everything, Tracy points out, and explains how this relates to what he has been talking about.

[51:22] - How can people reach out to Tracy to learn more?

Links and Resources:

Property Management Mastermind

Property Management Mastermind Group on Facebook

adisarro@sccombank.com

(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

Seacoast Commerce Bank

Insurance Management Group

(918) 728 8992 (Derek Scott with Insurance Management Group)

zInspector

FilterEasy

Property Meld

Tracy Streich on LinkedIn

tracy@rentersplace.com

RentersPlace

Tracy Streich on Facebook

Airbnb

VRBO

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