Today’s show is sponsored by LeadSimple and Fourandahalf. Together, they’ve come up with one of the best conferences for property managers, called the PM Grow Summit. This event is laser-focused on growth strategies and brings together some remarkable thought leaders from around the country. I attended last year and was thoroughly impressed all around -- and that was just their first year! The next conference will be in San Diego in 2018, and I’ve already booked my spot. Go to pmgrowsummit.com to learn more, and enter promo code “Brad” to get a $100 discount on your ticket!
We’re also sponsored by Marc Cunningham of Grace Property Management. Marc has created some amazing products for property management companies, which we can say firsthand as we’ve implemented his systems here. Visit their website and try out their products! To get a 10% discount on any of Marc’s products, use the promo code “Brad”!
I know a lot of you have been curious about automating lock boxes and the tenant viewing process, so I’ve brought on some experts to talk about the subjects! Joining me today are James Barrett and Calvin Davis from Tenant Turner, a company I use myself and have been very satisfied with. James is the Head of Business Development at Tenant Turner, while Calvin is the Sales Director.
In our conversation today, James and Calvin will explain in detail what Tenant Turner does, how it can function in your business by providing solutions for some of the unaccompanied showing techniques you may want to use, and how they can save (and make) you money. If you’re convinced after listening to them, sign up for their services using the promo code “Brad” to get a goodie package!
James and Calvin will also talk in depth about providing self-access for prospective tenants, automating some scheduling activities, the nitty gritty of using automated lock boxes for viewings, and much more. This is a value-packed episode that will answer lots of questions and provide insight into the future of tenant showings, so listen in!
Here’s where you can find James and Calvin:
Show Notes
[02:24] - James and Calvin start the episode off by introducing themselves.
[03:16] - We hear the short version of what Tenant Turner can do for someone, and how it can save time.
[03:54] - Brad steps in to share his experiences, trials, and tribulations with various vendors he has worked with. He then mentions how he ended up with Tenant Turner.
[06:54] - We learn more about how the Tenant Turner process can work in any market, and that one of the company’s advantages is that it has in-house developers.
[08:47] - Brad shares the story of how Tenant Turner worked with him to meet his needs regarding pets.
[10:10] - Every market is a little bit different, but there are themes. Some markets that you might expect to be very different are in fact similar.
[11:12] - One of the huge benefits of Tenant Turner is repurposing the people you’ve hired, and automating more tasks to let employees accomplish more.
[12:36] - Brad spends some time digging into why these sorts of processes can save time and money for property managers.
[14:54] - What are some best practices tied into the things that Brad, James, and Calvin have been talking about? As part of the answer, we hear about the leasing line being an integrated component.
[16:26] - There are two critical things that help Tenant Turner and VirtuallyinCredible work together so well.
[17:15] - We learn about Tenant Turner’s impressive hours, which are a great selling point.
[19:19] - James and Calvin have been happy with the advanced marketing platform from FreeRentalSite.
[20:25] - We hear about the various ways available to let people into a property.
[21:22] - Brad brings up the process involved in a potential tenant viewing a home, and brings up the question of whether to get ID before allowing tenants to self-access the property.
[23:33] - Brad offers James and Calvin some feedback from his biggest investor, who mentioned that he would like to see a credit card being charged but refunded to the applicant after they leave feedback.
[25:38] - We move onto the next portion of the lifecycle of the leasing process, with the topic of lock-box best practices.
[26:23] - Tenant Turner needs to be used as an electronic handshake for a prospective applicant to meet an agent.
[28:49] - As a leasing agent, Brad would recommend getting in touch by text, email or phone before driving across town to meet a potential tenant.
[30:13] - We return to the topic of lock boxes, and hear James and Calvin’s thoughts on Codebox.
[31:52] - Calvin talks about how Tenant Turner and Codebox have worked to build solutions together.
[33:01] - Are there any other similar lock box solutions out there?
[34:12] - We move onto wireless and Bluetooth options. Brad thinks that this will become increasingly prevalent. He, James, and Calvin then talk about their predictions for when this will become the norm.
[36:53] - Do James and Calvin see this changing technology as more of a disruptor or an aide within the industry?
[39:57] - Calvin suggests that the best way to get in touch is to go to tenantturner.com. For the promo version, go to www.tenantturner.com/brad!
[40:47] - James talks about the benefits of ordering code boxes directly from Tenant Turner.
Links and Resources: