I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.
David Borden and Marc Cunningham talk about Pulling Back the Curtain Conference coming up in Denver, Colorado. The goal of the conference is twofold: how to attract more business and how to make more money with the new business you can get from attending the conference. Our speakers are property managers who run successful businesses throughout the country. To become a speaker, an applicant must give David and Marc the information they use to be successful. No fluffy speakers, the conference workshops are going to give you real, actionable items.
We’ll learn today about the details, speakers, and types of workshops you can expect at Pulling Back the Curtain conference. Marc and David tell you what you can expect at the conference over the two days. Day 1 is the day you definitely want to attend. You’ll get heavy duty workshops. Day 2 you can pick and choose your sessions at $250 per session. You can choose as many sessions as you want for Day 2 or you don’t have to attend Day 2.
Show Notes
[03:08] Why Marc and David started Pulling Back the Curtain Conference.
[04:30] Format of the conference and how to implement the information you have learned.
[07:48] The biggest challenges for Marc and I during our keto weight loss challenge.
[10:00] Details of Pulling Back the Curtain Conference in Denver and the ease of access for the conference.
[13:22] Line-up of presenters for the conference and what I’m talking about at Pulling Back the Curtain.
[20:56] Revenue playbook and how to fire up your business with the conference workshops, including social media workshops.
[26:19] Brining in and training your second in command so you can do bigger and better things in your business.
[27:00] How to eliminate bad or negative churn, making challenges to portfolio managers.
[29:05] How Marc invites his speakers for Pulling Back the Curtain.
[33:11] Foundations which David and Marc use for their property management software.
Links and Resources:
Property Management Mastermind
Property Management Mastermind Group on Facebook
(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)
(918) 728 8992 (Derek Scott with Insurance Management Group)
I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.
Alicia Berruti is the manager of Bomb Bomb, a personalized video service, which is gaining popularity with property managers to add a personal touch to your business. She is originally from Canada and has been with Bomb Bomb for over four years. Alicia is currently working on the marketing side as their national speaker. She educates and inspires on how to use Bomb Bomb to connect with clients.
We’ll learn today about the many uses of Bomb Bomb and how this platform can connect you to your clients, give you consistently high open rates on your email and make a memorable impression on clients. Bomb Bomb gives you the tools to personally connect and humanize your client experience. Using this tool, focus on personal connection and have less churn. Repurpose general use videos and add specific information under the video. Bomb Bomb can be used for many different situations and Alicia and I chat about 14 different uses along with cool features of the mobile app.
Give it a go with their 14-day free trial, along with a 1:1 strategy specialist at Bomb Bomb.
Show Notes
[03:14] Alicia introduces herself and what is the role she plays in Bomb Bomb.
[05:01] Alicia tells us the basics about how Bomb Bomb works.
[06:23] How easy it is to use Bomb Bomb with their Quick Sender feature.
[09:00] Consistently high open rates in gmail and higher email replies, especially with personal video.
[11:42] Why video and personal messages work and make you a good communicator.
[15:15] Clients are lost because they are not connecting with the management or manager.
[16:46] List of uses for Bomb Bomb video in property management and the increase in lead conversion with use of Bomb Bomb.
[20:14] Confirming an appointment with video from Bomb Bomb, even with the mobile app!
[22:25] Hidden goodies on the Bomb Bomb app.
[23:20] Giving reports via video erases the cold business approach.
[26:30] Sending a video for an HOA violation or other issues which are easier to approach with a personal video.
[29:15] Humanizing the experience for property managers.
[34:05] Screen recorder to show the recipient bills and other documents on your computer screen.
[35:45] Using the scheduler to make sure your message is timely.
[37:57] How to use a code word in your video and why you should use a code word.
Links and Resources:
Property Management Mastermind
Property Management Mastermind Group on Facebook
(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)
(918) 728 8992 (Derek Scott with Insurance Management Group)
I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.
Jay Gossage is an insurance agent with Rice Insurance in Washington state. He has been in the realty business for almost three decades and has seen many examples of realtors being underinsured or uninsured for different types of liabilities. He is currently an insurance agent and specializes in selling Errors and Omissions insurance, which most who work in the realty business currently have for coverage.
We’ll learn today about Errors and Omissions insurance from the E & O expert, Jay Gossage. Find out why you should carry Errors and Omissions insurance, what is the typical base policy for this type of insurance and how to customize your policy to fit your needs. Cyber liability should be an additional policy, not wrapped into your E & O policy. You can’t rely on general liability and E & O insurance for your social liability, there are specific policies and riders which augment your insurance coverage to cover these situations.
Show Notes
[03:17] Jay talks about his background in real estate and how he morphed into the E & O department at Rice Insurance.
[05:28] Jay tells us what Errors and Omissions insurance is and why it is so important to hold this insurance in the real estate field.
[06:31] How professional liability insurance correlates to E & O insurance.
[07:38] Why to put your carrier on notice ASAP if you think you will put in a claim.
[09:21] Standard coverage in a typical E & O policy.
[10:33] Is cyber liability insurance covered under an Errors and Omissions Policy?
[12:00] Employee theft and what types of insurance covers this type of fault.
[14:48] Social liability example which Jay dealt with which included a $100,000 phishing email and wire request which was not covered under the business’s current insurance.
[16:46] Common environmental concerns a property manager sees on a regular basis.
[18:35] HUD, service animals and rental clients in relation to E & O insurance.
[20:00] Coverage and exclusions differ from carrier to carrier, make sure you know what is included in your insurance policy and what is covered.
[20:37] How much coverage do you need for your business?
[21:30] Price range for different business insurance coverages, check your carrier for specific policy pricing.
[23:20] Process of applying for Error and Omissions insurance.
[25:40] The ease of the application process for E & O insurance.
[26:55] How to contact Jay Gossage for more information or to purchase E & O insurance from Jay.
Links and Resources:
Property Management Mastermind
Property Management Mastermind Group on Facebook
(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)
(918) 728 8992 (Derek Scott with Insurance Management Group)
Jay Gossage: 363-603-4343
I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.
James is the principal broker of Holton-Wise. He oversees all aspects of asset acquisition, business development, sales training and marketing for Holton-Wise. His specialty is selling and underwriting of commercial and residential investment property. James is currently number one Realtor in the world in the area of selling multifamily and commercial property in Cuyahoga County. James provides educational content in Real Estate Investing, Sales, Property Management, Personal Finance, Social Media Marketing, Investing using Other People's Money (OPM) & Building Businesses from Scratch.
We’ll learn today how James uses education to not only inform clients and customers, but to get the word out about his property management company and how James is doing the same for other property managers in their geographical area. James talks about how to market yourself as a property manager, the verbage to use in your advertising and how to demonstrate you are a good property manager without saying so!
Show Notes
[03:53] James speaks about the property management business and the public view of property managers.
[06:01] James’ past experience and what he is currently doing in the property management arena.
[07:53] Podcast shows James currently produces and how he creates his show content.
[11:35] “Landlords from Hell” podcast and business relationships.
[13:45] Mass marketing and reaching those who are interested in real estate investment.
[15:47] Property management fees and how clients views managers and their fees.
[20:05] How to market your property management service
[21:51] Three things James has implemented in the past 12 months which has made a significant difference in his company including reducing their office hours in half.
[24:58] How James has mastered the property management business through the “art of education”.
[28:45] Be the property manager people think about when they are looking to do business in your town.
[29:35] Demonstrate to a large audience why you are a good property manager.
[31:07] James’ next best thing he is going after in his business.
Links and Resources:
Property Management Mastermind
Property Management Mastermind Group on Facebook
(619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)
(918) 728 8992 (Derek Scott with Insurance Management Group)
Guest Information:
Look for #AskJamesWise